Job Description


Job Title: Office Coordinator
Reports To: Director of Operations
Exempt/Non-Exempt: Non-Exempt
Revision Date: July 12, 2019

The Office Coordinator is responsible for providing front desk coverage and ensuring professional and efficient
management of phone calls and messages for office staff and managers as well as managing office visitors.
The position will be responsible for tidiness of the office common areas and that adequate supplies are
available at all times. Provide human resources, accounting, recruiting, operations, and administrative support
within the office.

• Ensure front desk has 100% coverage at all times during office working hours. Attendance must be
consistent and reliable. (8:30AM-5:00PM)
• Assist Recruiting with ordering uniforms and tracking deliveries
• Greet and welcome all customers, employees, clients, and managers who visit the office
• Answer, screen, direct telephone calls and take messages
• Receive and sign for package delivery to office
• Copying, filing and management of incoming and outgoing mail
• Support Recruiting in the administrative functions of all candidate Onboarding
• Maintain tidiness of entire office
• Run monthly license reports in Valiant
• Check email and external mail on a regular basis throughout the day
• Regularly stock new hire paperwork, folders, and documents
• Ordering and maintaining supplies as needed
• Notify Director of Operations immediately when informed and/or hear any mention of harassment,
discrimination, wrongful termination, safety issues, and/or any other employee and/or client concerns
• Provide daily support to Star Protection office team as needed, including copying, emails, phone calls, etc.
• Work with all levels in organization to identify, analyze and solve problems and create opportunities for
continuous improvement
• Perform other related duties and responsibilities as assigned, or required
• Must be able to sit up to 9 hours per day and stand up to 4 hours per day
• Must be able to life objects weighing up to 20 pounds (office supplies and/or equipment)
• Must have sufficient hearing to respond to normal verbal speech, alarm signals, radio and telephone
• Must have sufficient visual acuity to read and understand tenant rosters, employee listings, post order,
maps, computer screens, check identification (such as I-9 paperwork) and to distinguish the faces of
employees, contractors and visitor.
• Must have a command of the English language that is easily understood

• One or more years previous combined experience required in Office Administrator, Operations, and/or
Human Resources preferred
• HS diploma or GED equivalent required
• Outstanding customer service
• Position requires an extremely perceptive and outgoing person, who is capable of relating to individuals at
all levels and from all backgrounds
• Ability to deal with internal and external customers and to ensure compliance with fair employment
practices and perform multiple tasks simultaneously in a timely, courteous and professional manner
• Excellent oral and written communications.
• Intermediate computer skills, especially with Microsoft Suite (Word, Excel, and Outlook)
• Professional demeanor at all times.
• Ability to get along with other employees, follow directions, work under stress, follow up on tasks and
continuously improve
• Ability to work independently while also being a team player to help identify and solve problems

Application Instructions

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